Customer Reviews for Jiffy Lube 1515 E LOS ANGELES AVE, SIMI VALLEY, CA, 93065-2017

The two techs listened to my request and gave me the answers and options I needed. They made me feel like a valued returning customer.

I liked the good customer care and giving a detailed information about the services that were needed

The guys were quick, thorough, and efficient

What an exceptional customer service!!! Thank you Dalton for making our oil change a stress free experience. What an outstanding experience and professional.

I bring my work truck here every time for an oil change because I know it will be fast and all the guys are super friendly. A big shout out to Dalton for letting me know all the details of what's going on with the truck and if any services need to be completed.

Loved the quick, efficient, and friendly service. The guys here were super helpful, payed close attention to detail and got me in and out in a jiffy....no pun intended :)

Very professional and knowledgeable.

The two staff members who assisted me were very accommodating and professional. Even though they didn’t have the exact part needed for my car, they gave me the option to quickly get the part myself and kindly offered to install it for me when I returned. It was already close to closing time, but they still took care of it without hesitation. That extra mile of service really counts and was truly impressive. Thank you for the excellent customer care!

This place goes above and beyond. Dalton and his crew took care of everything with professionalism and great compassion. I would highly recommend this place to anyone.

I had a great experience! The guys there are very knowledgeable and patient with their customers. They explained what I needed and when they proceeded to correct the issue, they showed me what the parts looked like when I brought my car in, and what it looked like after they worked on it. The service was quicker than anticipated. I felt really comfortable and happy with the whole service. Definitely will be going back!

Dalton & Andres were great, fast and very helpful. Service in a well time manner. Appreciate the hard work.

Dalton and Marcos were very efficient and friendly great service in and out in less than a half hour

Sean Marco and Dylan were great they helped me with great customer service and sent me on my way with fresh oil

my maintenance light was on and I went in but apparently they said my oil was good and it was full and clean and I did not need an oil change so they chose not to charge me even though I'm sure they could've because I probably would've fell for it so anyway they're honest and I appreciate that so I will definitely be back when I do actually need an oil change ??

Great service

They went above and beyond with the service of my car even checked if my indicator lights worked, all and all great service I’ll be a repeat customer

The gentleman at Jiffy Lube were well qualified and experience and I was done in 15 minutes This is a place I’ve been going through for the past two years and I will continue going here because of the service they provide

The folks were so very pleasant and seemed to know what they were doing. I had to wait a little for folks in front of me but it wasn’t long.

Professional job done by Jesus and Dalton, Fast friendly and they know what they’re doing

Great, very professional very polite very informative price a little high they used to do my own so that tells you something when I started getting my own oil changes done by others. I remember it’s $29.

Customer Service A++ Thoroughly examined my vehicle on needed internal fluids, air in tires, signals. offered several options on fluids needed and explained differences. The facility was very clean and organized. Also the employee task chart was displayed with evenly distributed tasks. Friendly accommodating knowledgeable employees they worked greatly together as a team.

This Jiffy Lube location is excellent. Staff is quick and efficient!

Quick and

We’re extremely helpful

Fast and friendly service

Great service and experience. Dalton was extremely informative and offered services that I didn’t know. Andres and Sean were quick and efficient.

Verry helpfull staff.

they are fast and informative

Great Service from the tall guy with the glasses.

Came in for an oil change it was well taken care of. Guys were friendly, polite, and Professional. Come here the last few times and I’ve had no issues and I enjoy the interaction. Another good experience.

The service especially the technicians who worked on our old Toyota vehicle still being maintained did a careful, thorough job checking for car leaks everywhere before doing a thorough oil/filter/gasket change. From my perspective, there is no better way to change oil than a pit underneath the vehicle for dropping the oil and seeing the entire underbody close up while not disrupting the vehicle via typical lifts raising the vehicle instead. Nice job Jiffy Lube, and thanks for maintaining responsible, caring employees who communicated about everything along the way.

Sean did a great job of keeping me informed of what was going on. I am very satisfied with the work.

This is my favorite Jiffy Lube location. Sean is absolutely amazing in his customer service, and very knowledgeable. He helped me out greatly!

Great group of guys working here. If you own this shop it’s time to spend a tiny bit of money and upgrade the computer system from windows xp and dot matrix. The check out took just as long as the oil change because your computer is from 1993. Thanks. Car works great ??

Both of my guys that worked last night were awesome, quick ,professional and super chill ??

Gave me a detailed rundown of my car, I declined vacuum service and they did it anyway which saved me a lot of cleaning time

I had a great experience with getting my oil changed on my truck! The Simi Valley location was great. The staff was very knowledgeable and I definitely will be returning to this location for service from now on.

Good service, fast and high quality, I recommend it.