Customer Reviews for Jiffy Lube 401 W. Carrillo St., Santa Barbara, CA, 93101
Customers at W. Carrillo St. talk about:
Customer service
Service speed
Trust
Workmanship quality
Affordability
Justin G.
Jul 13, 2026
Christin went above and beyond in servicing my car car at and even started late after the shop closed to help me with my vehicles tire issue on Sunday July 12th at 5pm. Thank you to the service team!
Jennifer
Jul 11, 2026
Christian was really helpful in identifying a problem with an oil leak my car was having. He called me with the diagnosis and sent me pictures so I could see for myself. He spoke with my mechanic afterwards and did not charge me for any of the diagnostics he and his team performed or the oil top off. Great service!
Erik T.
Jul 08, 2026
Very efficient job and great customer service by Edgar
James B.
Jul 07, 2026
Julz10304 J.
Jul 03, 2026
Javier A.
Jun 29, 2026
As always, A+ experience!
Bobby J.
Jun 27, 2026
I'd do it again.
KIMBERLY D.
Jun 27, 2026
Mirna P.
Jun 22, 2026
Super bien el servicio.
Donna B.
Jun 22, 2026
Ed C.
Jun 21, 2026
Fast and courteous smog test, thank you.
Barbara G.
Jun 16, 2026
Oil change.
Campbell L.
Jun 15, 2026
Joseph S.
Jun 15, 2026
It was last Saturday morning 6/13/26, I was from out of town and got a nail in my tire. This was the 4th garage I had gone to, and it was only 9:30am. The shop was really busy, but they were able to help me get it fixed and I was able to enjoy the rest of the weekend. A wonderful team on mechanics with great attitudes, pleasant and a willingness to help me. Kudos to a great bunch!
Georgia B.
Jun 13, 2026
THOMAS T.
Jun 09, 2026
This is the best jiffy lube location there is!
david K.
Jun 02, 2026
oil change. great staff, quality work, recommend
Renee B.
Jun 01, 2026
Bailee E.
Jun 01, 2026
I typically come here for oil changes and just recently got my breaks done. Everyone that works here is very friendly and helpful. Heather is great!
Krystle T.
May 26, 2026
Staff was attentive and thorough in my care.
John T.
May 26, 2026
Bryn M.
May 22, 2026
A long wait on Sunday under staffed
Vanessa E.
May 19, 2026
Sarah M.
May 17, 2026
Braiden S.
May 15, 2026
Nalika
May 15, 2026
Bryan M.
May 15, 2026
Marianne P.
May 14, 2026
I had the best experience I have ever had getting my oil changed. The staff, from the in-take person to the ground crew all was performed at the hight of professionalism and thoughtfulness. i am not exaggerating. I have already recommended this Jiffy Lube at Casillo and Carrillo in Santa Barbara to two other people. Congratulations at running such a fine business. All you guys are totally great. Thank you for a job so well done.
Kathleen D.
May 13, 2026
Efficient, helpful and very nice
Grace H.
May 13, 2026
Nancy P.
May 12, 2026
Fast, Efficient & Polite. Great Service
Ken S.
May 12, 2026
Heaven P.
May 11, 2026
Every employee at this JL was very friendly and personable. I work customer service so I know it can be tough, but everyone was patient and made me feel welcome. No one tried to push extra services or made me feel dumb for asking questions. I felt safe and valued, and as a young woman who knows about 3 things about cars total, that's so important.
Cindy M.
May 10, 2026
I had fantastic service from Juliana & Isaac. The entire team was amazing and it was a pleasure to be able to trust their opinions! Next time I am in Santa Barbara and need this service I will be sure to stop by! Thank you!!
Mashey B.
May 05, 2026
Rafael H.
May 05, 2026
Linda K.
May 04, 2026
Great efficient service! Thank you to Uriel and Michael. And to the guy who installed the brake light (sorry, I don’t remember his name). Very good experience.
Keith B.
Apr 28, 2026
Heather was very attentive and knowledgeable. Made sure I was aware of anything that was going on at all times and general staff was pleasant with hellos and goodbyes accordingly.
Jamie C.
Apr 28, 2026
This Jiffy Lube location always goes above and beyond, ready to help with such friendly and kind people.
Debra V.
Apr 27, 2026
Definitely recommend. Went in for a Smog check and they were friendly, professional and efficient.
Malachy W.
Apr 25, 2026
Came in at 5:15 pm and out by 5:45. Heather was great greeting me and getting me going. Thank you!
stuti C.
Apr 21, 2026
Dayna K.
Apr 20, 2026
Michael D.
Apr 16, 2026
Irene L.
Apr 16, 2026
Leandra P.
Apr 16, 2026
Thank you Marc, and the wonderful staff that helped me with my services. I had such an easy experience. Highly recommend your Santa Barbara, Carrillo St. location.
christine L.
Apr 14, 2026
Very fast and easy. Thank you!
Sierra D.
Apr 10, 2026
Quick service and friendly staff
violet_love
Apr 06, 2026
Love the staff
Mark E.
Apr 03, 2026
These services professionals go out of their way to create honest relationships and get to know the needs of their customers. Heather was outstanding, helping me understand why a 2024 MB would need a smog test. But that’s the law in CA, so even though I had to pay $65, because the team so so nice I didn’t mind at all.