Customer Reviews for Jiffy Lube 640 WHIPPLE AVE, REDWOOD CITY, CA, 94063-1147

Great experience this morning! The service was quick, efficient, and hassle-free. The team got my oil change taken care of promptly, and I really appreciated how smooth and easy the entire process was. Great customer service all around!

Fast, efficient and nonintrusive.

This place is great for an oil change. The employees are knowledgeable, professional, and friendly. They complete the service promptly, and I have not had any service issues.

I was the first customer this morning, Service manager opened up the doors, greeted me, I just needed an oil change and he came in with the engine and AC filters which were extremely dirty. Replaced them, he also was able to remove a parking lot ticket stub by the front defroster area. In and out in 20 minutes. Excellent service

Great customer service and very professional.

I had an amazing experience here! The staff was super friendly and efficient, getting my oil change done in no time. It's always a relief to find a place that values customer service and knows what they're doing!

Fantastic service and super quick turnaround! The staff was friendly and really knowledgeable about what my car needed. I'll definitely be coming back for my next oil change!

The men are attentive they were spot on giving me an estimated time to complete the work. Checked all the

Respectful, knowledgeable and efficient.

Reasonably priced and the workers there are very professional

I was very impressed with the kind and efficient service I received. I will definitely be returning when necessary.

I came to the Jiffy Lube on Whipple Ave for a synthetic oil change and tire rotation, and let me tell you—this was not your standard “fast food” car service experience. Usually at these drive-thru style shops, you get the quick, transactional vibe: “here’s the service, here’s the bill, have a nice life.” Not here. Before I even showed up, I called in at their 9am opening and spoke with Jay, one of the technicians. His warm, kind tone over the phone actually caught me off guard—in a good way. By the time I pulled into the shop, I was already expecting a better-than-average experience. Once inside, I was greeted by Jonathan, a technician who should honestly be teaching Customer Service 101. He managed my expectations with professionalism and transparency—rare traits in any service industry these days. He even pointed me toward stackable coupons on JiffyLube.com, which meant instant savings before I even left the bay. (That’s like a Jedi mind trick, but for my wallet.) Now, here’s where things could have gone downhill: Jonathan let me know my back tire was basically on its last leg (or last wire, literally). Not exactly the news I came in for. But instead of the typical “welp, good luck with that,” Jonathan went above and beyond—offering local tire shop recommendations and brainstorming solutions for a problem that wasn’t even his responsibility. That kind of extra effort sticks with you. Bottom line: I came in expecting a routine oil change and left with my faith in customer service slightly restored. Management, if you’re reading this—Jonathan deserves a raise, a medal, or at the very least a plaque in the lobby. He took what could’ve been a frustrating visit and turned it into a memorable one.

Fast friendly service

Terrific job!! Well done.

Fast service, I was out of there in 20 minutes. Fair price for synthetic, and they always have coupons online to use! Plus the staff is friendly and knowledgeable.

Cute humans, hehehe

Always a great service here

The young man working at this Jiffy Lube were so good and professional. They clearly knew what they were doing and made the whole experience pleasant. I will definitely go there again for future needs. Alexis and Jay were rock stars!

Great fast service.

Super great service by what is clearly a fantastic team. Highly recommend!

In and out quickly!

Today jiffy lube is your best service when it comes checking under the hood

The oil change was done efficiently and very well. The cost is great.

Free diagnostic service, and good prices.

Thank you for a job well done. We will be back. ?? 2007 Honda CRV January 15 2025

Great

Great experience! The staff was on point and didn't waste any time getting my vehicle serviced. ??

Quick, efficient, and professional. Will come back to this location.

Very very nice staff