Customer Reviews for Jiffy Lube 258 S Western Ave, Los Angeles, CA, 90004
Customers at S Western Ave talk about:
Customer service
Trust
Service speed
Affordability
Workmanship quality
Maria M.
Sep 12, 2026
Buen servicio gracias por la atencion gracias Raul
Juan V.
Sep 12, 2026
Young C.
Sep 12, 2026
Raul is the goat. very friendly and helpful.
Sarah C.
Sep 11, 2026
Came in for an oil change, Raul was great in helping me out.
Ebony (.
Sep 06, 2026
Great service all of the guys were really kind and thorough. Especially the assistant manager
Boeun K.
Sep 05, 2026
i had an amazing experience here ! the staff Raul was so friendly and explained every detail.
Junior F.
Sep 05, 2026
The place offers excellent service and great customer care; the staff member Raul was very helpful with the service and the explanations.
Marivanna N.
Sep 05, 2026
The best customer service in LA, the guys are so nice , Raul helped me out with my tire , highly recommended!!!
Celine R.
Sep 04, 2026
Raul is awesome. Fast service, very kind and very detailed in explaining the work needed. I would recommend this place and Raul for your vehicle oil change and any services anytime.
Morgan R.
Sep 04, 2026
Thank you Jiffy Lube, and especially Raul for taking such great care during my visit. I was immediately greeted by Raul and given a list of my comprehensive options for service. He was very hospitable, helpful, timely, and extremely knowledgeable. I will definitely return to this location simply for the peace of mind knowing I’ll be taken care of with any of my car service needs. Thank you again, Raul!
Ashraf I.
Sep 03, 2026
Very good
Oscar C.
Sep 02, 2026
Excellent service and Clean place
Luna A.
Aug 31, 2026
Todos ayudan bien. Raúl siempre me ayuda y nunca falla.
Amanda P.
Aug 31, 2026
It was my first time here, and it exceeded my expectations! Raul was very kind, knowledgeable, and thorough when explaining everything. The service was quick and affordable. I will be returning here for my next oil change!
Tamika M.
Aug 30, 2026
Since services were going to take all day; Jiffy Lube provided free Uber in nice cars to and back for me! My car rides better now!! Thank you!!
Wook L.
Aug 27, 2026
Joel L.
Aug 23, 2026
Lucky these guys had the synthetic oil and a cabin filter for my Kia Niro 2025. Everything was handled in a timely manner, that’s why I keep going back to Jiffy Lube.
JUDITH G.
Aug 22, 2026
Raul super friendly, fast service, very useful, not pushy but suggestive if additional services are needed. Full oil change..
Kym J.
Aug 20, 2026
Incredible service, lovely people, they went above and beyond and made it simple and affordable.
GLORIA R.
Aug 19, 2026
Tina S.
Aug 19, 2026
Nuria C.
Aug 18, 2026
Gentlemen here are so respectful.
Kumar A.
Aug 18, 2026
Anthony K.
Aug 18, 2026
The customer service at this Jiffy Lube is always excellent. They take the time to understand and serve the customer with A professional attitude. I will always recommend this Jiffy Lube to anybody who needs help understanding more about their vehicle.
Rosa G.
Aug 17, 2026
Always have a good experience here! Staff is always so helpful and honest, can’t say enough good things about this location
Chris S.
Aug 16, 2026
I came in for an oil change and honestly didn’t have much understanding of the process or what needed to be done. Raul came out and made everything so easy to understand. He walked me through the entire process, explained what was needed with my car, and answered all of my questions. He even walked me into the waiting room, offered me coffee, and made sure my daughter was comfortable while we waited. His customer service and attention to detail were outstanding. Raul is a great guy and truly went above and beyond to make sure I felt comfortable and informed. I really appreciate the way he treated me and my daughter. Great experience!
Karen B.
Aug 11, 2026
Raul will take very good care of your car! Will make sure everything is good and will quote you before anything ! Great service!
Viktor G.
Aug 10, 2026
Great location. Service Technician Raul is bery helpful and knowledgeable. Have been servicing my car at this location for years because of great service.
Yonnas G.
Aug 10, 2026
Went above and beyond to make sure i got the best value for my time and money.
FRANCENE G.
Aug 10, 2026
Gregory D.
Aug 10, 2026
Walesca A.
Aug 08, 2026
I loved the excellent service, price, and overall hospitality.
Sheila M.
Aug 05, 2026
I had a great experience at your facility very nice people and great customer service very detail concerning your car l will be back.
Janis C.
Aug 04, 2026
Raul was great
Paty Q.
Aug 01, 2026
Enrique Z.
Jul 30, 2026
Lisa C.
Jul 30, 2026
Another 5 star service experience from this location. My service person was informative and very helpful. I went at 6 pm on a Wednesday and there was no line. I am so happy this place is minutes from my home. This is going to be my go to location.
Rose A.
Jul 29, 2026
raj S.
Jul 29, 2026
Adrianna A.
Jul 28, 2026
Thank you guys for helping me ! My car has been parked for years so I’m happy I’m back on the road !!
Joni D.
Jul 28, 2026
Lizeth V.
Jul 27, 2026
Iqbal B.
Jul 18, 2026
Kevin J.
Jul 13, 2026
Good honest service.
Jefferson M.
Jul 12, 2026
Alexandra W.
Jul 11, 2026
They replaced the part I needed in 20 mins or less. They were organized and helpful. Will go back to this one!
Ashley D.
Jul 08, 2026
Great experience at this location! Joseph checked me in and he was so polite and genuine. The service went smoothly. It was reasonably priced and quick! And most importantly, Raúl was incredible. The way he took care of me but also his team was admirable. He is truly an asset and I appreciated his help and expertise very much. I will be coming back again soon!
Chickie H.
Jul 07, 2026
I really appreciare & never 4get RAUL's kind of service. A sweet nice & very good job service to my car (TOYOTA RAV 4)
Wylla B.
Jul 03, 2026
Katerin G.
Jul 03, 2026