Customer Reviews for Jiffy Lube 11001 SANTA MONICA BLVD, LOS ANGELES, CA, 90025-3503

Customers at Santa Monica Blvd talk about:

Customer service

Trust

Service speed

Workmanship quality

Affordability

Masashi N.

Sep 10, 2026

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It was a pleasant and efficient experience. The service was quick, and the staff were friendly. They explained everything clearly and in detail, including what they would do and what I had requested. Thank you!

Pita P.

Sep 08, 2026

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Jared was the best. Super friendly and gave me lots of information.

World U.

Sep 07, 2026

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Tyson made the jiffy lube experience smooth and seamless for my 2025 Honda civic a few months ago, I was very chaotic that day with my dog there and client… yet Tyson was kind enough to bring the paperwork outside the office for me to sign it. Speedy and professional, my go to spot now! Thanks !

Laurel M.

Sep 03, 2026

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So glad they are here, ive been so tired from work i haven't had time to check all the fluids but I knew they would take care of everything quickly, and are always very kind and respectful when I have questions?? always a great deal for such awesome service! ??????????

Jonathan L.

Sep 01, 2026

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Amazing! Excellent work, excellent service, and extremely helpful. Great customer service and work.

Mandy N.

Aug 29, 2026

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Job is amazing! They were so helpful! They helped fix my car battery in no time and were courteous and professional. Thank you!

Leigh J.

Aug 29, 2026

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Shout out Armando for all the help talking me through service and all the different options. As painless a process as it could be

Daniel M.

Aug 27, 2026

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Added oil to my engine. Very nice people.

Andres S.

Aug 26, 2026

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Excelente servicio

Supreme S.

Aug 23, 2026

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Very kind people, Excellent customer service. Very honest. I will always come here. 5 STAR SERVICE

Lovely

Aug 22, 2026

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Jiffy Lube employee BRIAN could not have been more NICE AND HELPFUL TO ME. THANK YOU, TERRIFIC BRIAN!!!??

Victor B.

Aug 21, 2026

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Victor was an angel! He got us in and out very quickly and got the car running again. I would rate 10 stars if I could. Thank you!

Andrea A.

Aug 17, 2026

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went in for an oil change and the team was very helpful!

Caie K.

Aug 15, 2026

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Helpful service

Audrey J.

Jul 28, 2026

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Super courteous, quick and I didn't feel the typical pressure of the upsell. The waiting area was clean and comfortable. A little tricky to get to because of the side street cut out if you're not familiar with the area. I will definitely keep them on my radar for future needs.

Bart P.

Jul 23, 2026

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I highly recommend Rigo and Job. I pulled into their shop right off the highway because my front suspension was making a concerning noise, and I was worried something was seriously wrong. They quickly diagnosed the problem and discovered that my struts had been installed incorrectly by another mechanic. They explained what was wrong, fixed it properly, and had me safely back on the road. They were honest, knowledgeable, efficient, and didn't try to sell me anything I didn't need. It's a great feeling to find mechanics you can trust. Thank you, Rigo and Job, for your excellent work and for giving me peace of mind!

LF F.

Jul 17, 2026

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Wow! End of a very long and hot day. Driving home, thinking I'd stop at Jiffy Lube for an oil top off. I'm expecting, service. Sometime. Before sunset. The usual at most places. Oh man! Not only, someone at my window, asking what was needed. But, now hang on... SERVICE with a....SMILE!!! Hey, Fernando, that made my day.. Fernando was fast and efficient. And he went that extra mile. Yes, wearing those lytex gloves... A towel covering front of car, just in case. Wow. Plus, he showed me the dip stick, before and after. Checked the other fluids, too. Service, is everything. And, Fernando, thx. Hoping you get more then a hearty hand shake and 10 extra minutes for lunch. Seriously, Thank you, Fernando. And, thank you, Jiffy Lube, for caring enough for your customers and hiring such knowledgeable and caring technicians. Another totally satisfied customer

Salena R.

Jul 11, 2026

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They did a great job helping me out in an emergency. I had low coolant so had to pull off the freeway. They refilled me and got me back on the road!

Diana K.

Jul 06, 2026

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Jiffy Lube off I -405 and Sepulvida rght off the freeway. Easy access, quick service. Brian ,customer service advisor, extremely knowledgeable, & helpful. I came in with a vehicle emergency at Closing time and went Out of his way to Analyze and Fix my issues. I highly recomend This Jiffy Lube location for there Outstanding and Expert Service even on a Sunday!

hossein B.

Jul 02, 2026

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Brian helped us out very quickly would definitely recommend!!! Will be back in the future !!!

Gema E.

Jun 29, 2026

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The guys at Jiffy Lube on Santa Monica Blvd we’re super nice and took care of my oil change quickly. Highly recommend!

Miguel M.

Jun 10, 2026

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Muy buen servicio y muy amables

Frankie M.

Jun 04, 2026

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Stop by Jiffy Lube Matt Bryan great service took care of my car. definitely will come back

James L.

Jun 03, 2026

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Brought my car in within 1 hour of closing because Kia Santa Monica screwed up closing my engine oil. They were very nice in fixing the issue in 5 minutes and giving my documentation to go yell at the dealership about. Would definitely come back for unexpected issues again

Brey D.

May 29, 2026

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Incredible quick and reliable service. They were professional from start to finish and made sure I was completely taken care of. The best service I’ve had in years!

Oscar A.

May 22, 2026

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Great experience thanks for the help Victor

william M.

May 14, 2026

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Oil change was quick and easy!????

JD E.

May 13, 2026

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Quick and easy! Plus the staff was funny These guys need a vending machine ASAP

Beatriz C.

May 09, 2026

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Outstanding service. Brian was knowledgeable, friendly and transparent about our car issues. Couldn’t have asked for a better situation.

Lauren S.

May 05, 2026

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Brian was so helpful and accommodating!

Shirin S.

Apr 28, 2026

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Friendly, efficient, and helpful! Will definitely come back.

Ted S.

Apr 14, 2026

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The manager, Brian is a professional and genuinely cares about your car and your satisfaction. Does top notch work.

Max R.

Mar 31, 2026

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Aida L.

Mar 23, 2026

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Excellent experience !! I went for oil change

colette T.

Mar 22, 2026

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Came in for an oil change. The service was top notch and friendly service! Highly recommend, my favorite Jiffy Lube hands down.

Jordon T.

Mar 14, 2026

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Hey, these guys are the best number one in the city if you ever need good Customer Service and great maintenance for your car come here

rb R.

Mar 12, 2026

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Superb service !!! Would highly recommend came in overheating and Brian was extremely helpful and had me up and running in no time !!!! Best service ever !!!!!

Adnan O.

Mar 11, 2026

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Good and fast service

Guillaume S.

Mar 03, 2026

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Jared was the best!!! Thank you so much

E Z.

Feb 28, 2026

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Good and fast service! I believe that the guy helped me was a manager. He was very respectful and knowledgeable. Definitely recommend it, better than firestone or pep boys which they make you wait for hours

Ahmad Y.

Feb 22, 2026

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I had low coolant with my renge Rover. Brian attend to it immediately and made sure we are good for the road. It's highly recommended

carol C.

Feb 20, 2026

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Went in with car problems and Brian helped me!

AJ M.

Feb 18, 2026

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Last week I came at the last minute as they were closing but the fellas was nice enough to help me out with service to my vehicle. They were professional and very informative when it came to my issue with my car. They doublechecked everything and even cleaned out the back seat of my car out of love(it wasn’t much but still). If you want service with no hassle I would come here. Even if in a rush and even last minute you might get lucky like me too. Perfect service crew. Shout out to Brian fashoo!

Nic H.

Feb 16, 2026

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My go to place to get my car serviced is Jiffy Lube. Brian always makes sure we’re taken care of. I haven’t had one issue with my car since I’ve started coming here. You can trust them and their prices are more than fair. 5 star to them

Brandon K.

Feb 09, 2026

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Junior and Ezequiel was very nice and helpful to approach the problems with my car. I strongly recommend this place for Porsche owners.

Kaden F.

Jan 22, 2026

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Outstanding Service!! The entire team was friendly, knowledagble and easy to work with. This is the Jiffy Lube I will always use.

Allison G.

Jan 21, 2026

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The technicians here are always so wonderful! I forgot his name but the younger gentleman with light eyes and longer hair in a bandana really helped me out. But seriously every time I visit this location they are all so kind. Thanks JL!

kr K.

Sep 29, 2025

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Joseph was very nice helping out my tire pressure issues he knows my car better than I am

JOY L.

Sep 06, 2020

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Fast and friendly service on a Saturday afternoon. Oil change in and out in approximately 30 mins. Job well done. Thx

Ashley

Jul 15, 2017

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