Customer Reviews for Jiffy Lube 3311 KATELLA AVE, LOS ALAMITOS, CA, 90720-2337
Customers at Katella Ave talk about:
Customer service
Service speed
Trust
Workmanship quality
Takashi H.
Sep 12, 2026
Chris S.
Sep 11, 2026
Quick and great service. They even helped fix our skid plate that was hanging.
Stephan B.
Sep 11, 2026
Patrick M.
Sep 11, 2026
Lauren M.
Sep 10, 2026
I have such a good experience here, all the men are so nice and helpful
Thomas F.
Sep 08, 2026
Associates were very friendly
Tim C.
Sep 08, 2026
Outstanding experience.
Ana C.
Sep 05, 2026
I keep coming back, that says it all. Professional staff.
Mitch D.
Sep 03, 2026
Fast and not pushy on service needs.
QUEEN Z.
Aug 25, 2026
Wow everyone was very nice and fast service felt no pressure to get everything fixed all at once! Manager was the best !!!
Michael C.
Aug 23, 2026
Great and professional crew
Amanda M.
Aug 22, 2026
Richard B.
Aug 22, 2026
Great experience, dealt with Numeiah on August 22nd at 7:27am super early and he was very professional and helpful. Been looking for a new oil change spot since I just moved to the area of rossmoor but finally found it. Appreciate the team here
M H.
Aug 15, 2026
Quick oil change. They reviewed my cars report card and informed of services that can be added.
Wesley C.
Aug 12, 2026
Brandon A.
Aug 05, 2026
Great service!
celeste L.
Aug 04, 2026
A+ Service!!!!! Super helpful employees and I’m in and out in no time.
Samantha L.
Aug 01, 2026
Jazz S.
Jul 29, 2026
The staff was very courteous and pro.p
Anthony G.
Jul 26, 2026
Came in for multiple services and had a great experience. Everyone was friendly, had a great attitude, and explained everything without making me feel pressured. They were honest, worked fast, and made the whole process easy. You can tell these guys care about doing good work. I’ll definitely be back.
Gary W.
Jul 25, 2026
dakinediver
Jul 24, 2026
Fast, Friendly and professional
Peter C.
Jul 24, 2026
Mary
Jul 21, 2026
Lauren D.
Jul 20, 2026
Jesse R.
Jul 19, 2026
Good Customer Service Experience.
Jen
Jul 19, 2026
Great customer service and fast!
Mark P.
Jul 18, 2026
Team was quick and on it. No complaints. Will give it another shot next time as well.
John H.
Jul 18, 2026
Michael J.
Jul 15, 2026
Kayla K.
Jul 15, 2026
Quick and very friendly guys working here! Would def return :)
Jennifer W.
Jul 12, 2026
Quick and great service!
Cassie T.
Jul 09, 2026
The staff was friendly and helpful. I was in and out within 20 minutes. Would definitely recommend their service!
lindsay B.
Jul 08, 2026
The guys who work here are top notch! I called as I was in my way to check if they had a wait time and they said they’d be able to get working on my car right away. They helped get my car in tip top shape for my trip tomorrow. When they brought it down from the lift my battery finally called it quits. (I should’ve replaced it a few weeks ago, so I was already living dangerously) But J and his coworkers helped me replace the battery in less then 10 mins and saved me! Everyone was very professional, hardworking and showed me hands on what they recommended be done. 10/10 for sure. J and the gentleman with braces (sorry I don’t remember your name) are the 2 I worked with and I definitely will be back to see them again! Keep up the great work and customer service!
Erik B.
Jul 03, 2026
The staff is very pleasant and offers good service. They got me in and out quickly.
Krystal W.
Jul 02, 2026
Been going to this location for years. I went for an oil change today, and this was probably the fastest service I’ve experienced here! Thank you!!!
Keri L.
Jul 01, 2026
Always great service. Someone greets you right away even if it is not the person that will be assisting you. They communicate along the way and are able to give an accurate time of completion. So helpful since I am always squeezing in an oil change on my lunch break!! They definitely have their customer service dialed in!!
kandyce C.
Jul 01, 2026
Thanks again jay! I’ll be back!!!
eleanor M.
Jun 23, 2026
It was a stress free ultimate experience. The employee that helped me was extremely knowledgeable and helped me to the fullest
Matthew F.
Jun 23, 2026
P. B.
Jun 14, 2026
Theresa S.
May 29, 2026
J D.
May 28, 2026
On Memorial Day Jiffy Lube was open. As soon as I arrive at the facility, I was greeted by Dave. He’s very polite and provides good customer service. Within two minutes, my car was serviced by three different repairman and within 30 minutes I was able to have new full synthetic Mobile 1, new cabin filter, tire rotation, and fluid filled up. Kudos Dave and all the service men
Eric R.
May 27, 2026
Daniella A.
May 25, 2026
tom C.
May 14, 2026
Mock S.
Apr 25, 2025
I've done 3 or 4 reviews for this location jiffy lube it's absolutely fab hands down. The best ?? thanks guys x3 great group .
Denise
Aug 04, 2024
Very friendly and helpful staff. I was helped as soon as I got there. The entire experience was quick and everyone was courteous and attentive. This is my second time coming to this location and will be recommending it to family and friends.
Maged
Nov 29, 2022
Fast and easy service
Stewart M.
Jul 23, 2021
This is my third car in two weeks I brought here! Always the same polite professional service! First time I met Jose T but still the great service!