Customer Reviews for Jiffy Lube 3311 KATELLA AVE, LOS ALAMITOS, CA, 90720-2337

Great customer service and fast!

Team was quick and on it. No complaints. Will give it another shot next time as well.

Quick and very friendly guys working here! Would def return :)

Quick and great service!

The staff was friendly and helpful. I was in and out within 20 minutes. Would definitely recommend their service!

The guys who work here are top notch! I called as I was in my way to check if they had a wait time and they said they’d be able to get working on my car right away. They helped get my car in tip top shape for my trip tomorrow. When they brought it down from the lift my battery finally called it quits. (I should’ve replaced it a few weeks ago, so I was already living dangerously) But J and his coworkers helped me replace the battery in less then 10 mins and saved me! Everyone was very professional, hardworking and showed me hands on what they recommended be done. 10/10 for sure. J and the gentleman with braces (sorry I don’t remember your name) are the 2 I worked with and I definitely will be back to see them again! Keep up the great work and customer service!

The staff is very pleasant and offers good service. They got me in and out quickly.

Been going to this location for years. I went for an oil change today, and this was probably the fastest service I’ve experienced here! Thank you!!!

Always great service. Someone greets you right away even if it is not the person that will be assisting you. They communicate along the way and are able to give an accurate time of completion. So helpful since I am always squeezing in an oil change on my lunch break!! They definitely have their customer service dialed in!!

Thanks again jay! I’ll be back!!!

It was a stress free ultimate experience. The employee that helped me was extremely knowledgeable and helped me to the fullest

On Memorial Day Jiffy Lube was open. As soon as I arrive at the facility, I was greeted by Dave. He’s very polite and provides good customer service. Within two minutes, my car was serviced by three different repairman and within 30 minutes I was able to have new full synthetic Mobile 1, new cabin filter, tire rotation, and fluid filled up. Kudos Dave and all the service men

Jay, the service advisor was very friendly and provided great service and communication.

They were really helpful and so friendly. Everything was done quickly and they made the perfect recommendations to keep my car running great. I will definitely go here again. Excellent service.

Was here for the first time and was impressed with the service quality. It was high.

Busy location that day, service was good

Service is top quality and quick to the point

Very friendly and helpful!

The most important thing for me is their customer service. The technicians are alert, energetic and very attentive. I actually left happy from there. Oil change + tire rotation.

They were great. The whole way kept me informed happy with the work they did.

Very timely and hospitable

Got me in and out quickly

Friendly staff, comfortable spot to wait, decent price and quick service.

The guys are great with customer service. I was in and out Quickly. I recognize that it is a business at the end of the day, but I just didn't like that I was suggested things that weren't totally necessary. They are very polite when I decline. I would go back again

Total pros.

The technicians were very friendly, courteous, and knowledgeable.

Service was fine, but as I was paying, and the transaction was almost complete, I remembered my coupon and my salesperson would not let me use it

Outstanding staff and service.

You really are out of there in a jiffy.

The team at this Jiffy Lube location is awesome. They did a fantastic job getting my vehicles taken care of and as an added bonus their customer service is phenomenal. I am from out of state and they made it seem like they have known me for years.

Did a good job and I was in and out of there in less than 30 mins. Thank you!

I've done 3 or 4 reviews for this location jiffy lube it's absolutely fab hands down. The best ?? thanks guys x3 great group .

Very friendly and helpful staff. I was helped as soon as I got there. The entire experience was quick and everyone was courteous and attentive. This is my second time coming to this location and will be recommending it to family and friends.