Customer Reviews for Jiffy Lube 9611 AUTO CENTER DR, ELK GROVE, CA, 95757-8705

Great customer service. The girl that took all the info was so kind. The workers were fast like a pit crew. I was in and out in less the 45 mins even with all thale extras. Would definitely go here again.

Excellent customer service.

Customer service was great

Excellent fast service

Necco met me to take my info. I was so impressed with this young man. He was very professional, polite and treated me as if I were royalty. The oil change was quick and complete. Today I received more than service, I received total satisfaction.

Fast and easy service provided. 100 recommend!

Came into this jiffy lube because my oil change light came on. When I arrived Mario the technician met me at my vehicle and was so helpful and polite. He informed me that it’s only been about 1,500 miles since my last change and that the technician who did the service must have forgotten to reset the maintenance clock. He then told me that I didn’t need an oil change that soon as I use high mileage synthetic. He offered to check my oil at no charge, which he did which reassured me I truly didn’t need the change. I want to shout out and thank Mario for being honest and recommending I don’t need the change. So many people have their walls up because they’ve been taken for a ride by a mechanic. It’s good to know there are honest and helpful techs still out there. Thank you Mario you’ve continued to keep jiffy lube on auto center my go to oil change destination.

Oil and air filter change

I was greeted before I even stepped in the door. Great customer service. I work in customer service so I know and can truly appreciate when it’s good service. They were also super fast, I didn’t even wait 20 minutes. 10/10 will be back!

Quick and easy check in. Employees were very polite and confirmed what service I needed. They went over all details that were going to preform with price estimates. All in all a very good experience

Super nice and sweet guy

I just needed an oil change and the air filters needed to be changed too. Wasn’t a long wait. Service member was very friendly.

Service was above average. This location didn't have my cabin air filter onsite and when I visited another Jiffy Lube a few miles away, they did have one and discovered that my glove compartment door stop knobs had been left off and sitting on my passenger front seat. Overall, my visit was good.

Mario and his service team performed a fast and efficient maintenance on Ford f-150. I was greeted by a knowledgeable technician who informed me about the maintenance that came with basic level package. Once approved, Mario service crew Caleb C. and Nolan A. performed a effective job of a oil change and basic level inspection on my truck. The service crew notice I needed a new oil pan drain plug seeing how my old one was stripped. This was a great experience and I will be back.

Great Service

Fast and friendly service m.

Yoel is the best!!!

Manager Aleyah (may have misspelled her name) was very informative and a pleasure to speak to. I was very impressed with the whole overall experience. Will come back next time.

Excellent customer service. In and out in less than 30 mins.

Very good service!! Employees are very nice!!!

Fast and efficient! I’ve always had a friendly experience.

Had a great experience at Jiffy Lube! The team was very friendly, knowledgeable, and provided excellent customer service throughout the visit. They explained everything clearly and made the whole process smooth and stress-free. Definitely recommend them for anyone looking for reliable and professional service!

Service and crew are good you can even get a good discount 15 minutes only job is well done salute jiffy crew

Quick and easy, the coupons always knock the price down by at least $30.00. I will keep coming back.

I had a great experience at Jiffy Lube for my oil change. The staff was quick, professional, and really knew what they were doing. They were super fast, had me in and out in no time, and still took the time to explain everything clearly without trying to upsell anything unnecessary. My car is running smooth, and I’ll definitely be coming back. Highly recommend if you want fast, reliable, and efficient service!

I 100% absolutely love this Jiffy Lube. They are efficient, knowledgeable and friendly. Its the only one I go to. I dont think I have ever spent longer than 20 mins there. If you need your oil changed take it here. They give you 110%. Thank you guys.

Travon was very friendly and helpful. He kept me updated as the job was being completed. All the staff there went the extra mile to ensure I had a great experience at Jiffy Lube.. Thanks the great service made my day.

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I came here for my Lyft inspection, my trucks right side blinker was not working the guys here fixed quick while the dealer told me they have to take out the grill to change the bulb. Guys here are very knowledgeable and really helpful. Got my inspection done was in and out took them less then 15min to get everything done. Awesome place and folks are great. Definitely recommend this place for all your maintenance needs.

Convenient Great Staff.