Customer Reviews for Jiffy Lube 13418 PALM DR, DESERT HOT SPRINGS, CA, 92240-5908

Customers at Palm Dr talk about:

Customer service

Service speed

Trust

Workmanship quality

Value

Colleen

Mar 29, 2026

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This is my 3rd visit to Jiffy Lube in Desert Hot Springs. On each visit I fell my business is welcomed.

Eduardo S.

Mar 26, 2026

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Daniel and Samuel - attentive to customers, very helpful and explains the process in detail.

Erika R.

Mar 19, 2026

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Yasmeen Q.

Mar 10, 2026

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Great service

Crystal G.

Mar 08, 2026

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I had a great experience at Jiffy Lube in Desert Hot Springs. Daniel and Robert did an excellent job. They were very professional, courteous, and polite throughout the entire visit. They made the process smooth and pleasant, and I really appreciate their great customer service. I truly enjoy doing business with them and will definitely be coming back. Highly recommended!

Joe A.

Mar 06, 2026

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Daniel & the team at this jiffy lube location did an exceptional job working on my vehicle today! I highly recommend!

Taya P.

Mar 06, 2026

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Great service from all the employees here. Very satisfied with the overall experience

Estrellita A.

Mar 06, 2026

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Juliana F.

Mar 06, 2026

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Quick and professional. Love jiffy lube

Willie B.

Mar 04, 2026

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Jay V.

Mar 03, 2026

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Fast and friendly service. A great experience and very thorough.

Rhona

Mar 03, 2026

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The guys were great. Very friendly and I loved how they all worked as a team.

CV P.

Feb 27, 2026

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Once again the guys at DHS jiffy Lube did not disappoint! They are professional, lightening fast and efficient. I’ve been bringing my vehicles for a few years now and I continue to be Impressed with the price and service!

Donna A.

Feb 26, 2026

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Ramon S.

Feb 25, 2026

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Fast, the guys knew what they were doing and informed about my filters

Kelly T.

Feb 21, 2026

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Friendly fast efficient service!

Daniel H.

Feb 20, 2026

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Daniel helped me with my oil change and the whole jiffy lube team was very professional and fast thank you!!

Jason C.

Feb 09, 2026

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I never thought the headlights of a Nissan Quest could ever be deemed sexy but after heading over to Jiffy Lube in DHS, wow....Daniel and A. McManus worked their precision magic to the finest touch. Almost felt I wasn't allowed to drive the van with how sexy these headlights came out! Aside from looking sleek it was a huge change for visibility and such a savings compared to purchasing new headlights (on top of the actual labor of replacing them on a nissan quest, just ??) and a limited lifetime guarantee! Can't go wrong folks. Appreciate all the work, everyone was informative, respectful, professional, kind and patient. Aside from oil changes, if you're rolling out there with cataracts in your headlights, head down to jiffy lube in DHS and come out sexy!....and of course with your headlights clean, clear and ready for safer driving! Thanks yall!

Katie T.

Feb 07, 2026

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Amazing service! Daniel was very welcoming, friendly and informative. He made sure I was checked in quickly and efficiently. Semaj worked quickly and professionally, completing the oil change in record time and topping off all fluids and checking levels and tire pressure. Samuel was also knowledgeable and friendly during check out. I highly recommend this Jiffy Lube location for fast, friendly service and fair prices!

Chelsie L.

Feb 07, 2026

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Daniel was great!!! Thank you so much!

Eron B.

Feb 05, 2026

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Helpful

Bruce M.

Feb 05, 2026

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Some of the friendliest nicest and most informational guys I've ever met

Oscar G.

Feb 03, 2026

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Fast and professional!

Bill A.

Feb 03, 2026

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The guys were very polite, competent and quick.

Clara S.

Feb 01, 2026

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Alexis B.

Jan 29, 2026

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The staff here blew me away with their kindness and customer service. Genuinely good dudes who let you know what’s going on with your car without price gouging or pressuring you. They helped solve my issues for less than I expected, and the whole process only took about half an hour! I will definitely be returning to this location because it’s worth coming to a place you trust! Shoutout to Robert, he was really kind to every customer and also warned me about a tear I hadn’t noticed on my tire!

Manuel A.

Jan 26, 2026

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Eric J.

Jan 16, 2026

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Daniel is super helpful

Pasha S.

Jan 15, 2026

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Quick and easy! Answered all my questions

Juan A.

Jan 09, 2026

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Great experience 10 outta 10 customer service highly recommended. Daniel, Eder great workers

Kim Z.

Jan 08, 2026

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Good prompt friendly service.

Jazzer

Jan 07, 2026

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Always excellent, polite, efficient

Doug A.

Jan 06, 2026

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Daniel and Robert — what a team! From the phone call for an estimate to the payment, these two worked seamlessly together. During the call, I mentioned the outstanding reviews and Daniel remarked that their reputation is very important as they conduct business in a small town. Word-of-mouth advertisement is very important, he said. I mentioned that is why I was calling as my friend (a farmer from Illinois) suggested I go there for my much-needed service. I was not disappointed as these two had me in and out in a hurry, which wasn’t necessary as I’m retired — it’s just how they roll. Upon driving up, I asked for a standard oil change. Daniel quickly stated that he can not do a standard oil change as the car requires synthetic oil — 6.4 quarts to be exact. I know this and my confidence quickly increased that I had made the right choice to come to Jiffy Lube. All checks were noted and repeated as I sat leisurely in my car. The hardest part of the entire process was removing the paper backing from the new Jiffy Lube sticker for my windshield — an easy problem to fix. To franchise ownership, please ensure these two are compensated appropriately as they ran the entire business by themselves — quickly and efficiently! Thank you — I’ll be back!

Edyth M.

Dec 29, 2025

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Daniel and his team were very quick and professional. They walked me through everything they did, would definitely come again!

MJ A.

Dec 22, 2025

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Amazing and trustworthy. Daniel the manager was very informative. Took my Mercedes there and felt they did everything to double check their work. I didn’t trust Jiffy Lube for a long time but this one can be trusted. Ask for Daniel as he will make sure the job gets done and he seems to have a very vast knowledge of Cars.

Emily M.

Dec 13, 2025

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Julian N.

Dec 04, 2025

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They all started with a call for a price check on an oil change on my 2023 Jeep gladiator. From the very beginning, Daniel answered the phone very professional. It did not end there. I mentioned to Danielle, that I was OK with the price and that I would probably be stopping by For the service. I did exactly that stopped by an immediate that was greeted by Daniel. Immediately he mentioned that it was a drive-through service they provide here and we could go ahead and just sit and relax in our car. His attitude never stopped, making me feel welcomed. He explained everything detailed by detail from the service he would provide and the way the receipt would be. They're actually still working on my car as I speak. I'm super happy super satisfied. My son and my wife are with me and this is easy breezy. Way to go Daniel I love the way. He's just getting his entire team involved. I have a group of gentleman all working on my car at the same time. This is cool. Thanks, Danielle, thanks Jiffy Lube Desert, Hot Springs.

cinthia A.

Dec 02, 2025

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Amazing customer service. Very informative of what’s included with the oil change. Definitely recommend coming here.

The T.

Dec 02, 2025

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Daniel and everyone were helpful and amazing customer service. Very informative what is included with an oil change. Definitely coming back

Ttv.riot_trapz ?.

Nov 27, 2025

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Quick convenient services with great workers in particular Daniel and believe the others name was edgar but they have great customer service??

Jazmine S.

Nov 11, 2025

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They were all supper friendly!! Staff was welcoming and explained everything my car needed with detail. Thanks so much!!

Anita P.

Nov 10, 2025

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Excellent and friendly service! Greatly appreciated the suggestions and recommendation during my oil change and tire rotation. Will definitely go back for regular service maintenance.

robyn S.

Nov 04, 2025

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The service was amazing. I did not only get a oil change, I got my head lights restored, my air filter changed, my fluids topped off, and my tires checked. Great service.

Rochelle

Nov 03, 2025

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Great experience. Very professional and fast paced. Definitely would recommend!

Kayla W.

Nov 03, 2025

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Great service. I love love the drive through option. Always fast and efficient.

Clifford H.

Nov 02, 2025

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Excellent service. Great customer service

Jacob M.

Oct 31, 2025

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Nadia S.

Oct 28, 2025

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Exceptional customer service!! Great team! They always get the job done right. Daniel is a Pro !

kathie M.

Oct 27, 2025

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DryHeat

Jun 21, 2023

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Nice employees, fast but efficient, thanks guys