Customer Reviews for Jiffy Lube 2026 COLUMBUS PKWY, BENICIA, CA, 94510-5400
Customers at Columbus Pkwy talk about:
Customer service
Service speed
Trust
Workmanship quality
Affordability
Anna M.
Jul 18, 2026
Been taking my car for oil changes for the last 2 years. Every technician who I've met are courteous and professional. They're expertise is greatly appreciated
Pamela Z.
Jul 15, 2026
Appreciate Ryan, Daniel and Mark
Benny B.
Jul 14, 2026
Jennifer R.
Jul 13, 2026
Great service and that is why I keep coming back ??
Marcelo T.
Jul 11, 2026
Great service quick and easy.
David G.
Jul 11, 2026
Katrina W.
Jul 09, 2026
They were all very professional and kind. They were quick and jiffy! Great experience and please thank the staff for me.
Lorraine J.
Jul 07, 2026
Elizabeth T.
Jul 06, 2026
I’ve now been coming to this location for over a year and their service is always friendly, professional, and fast. I especially appreciate Mark for always taking the time to explain the different services and why they’re helpful.
michael B.
Jul 03, 2026
Good service being they were short staffed
John D.
Jul 01, 2026
Service was quick, customer service was very good.
Scott
Jun 29, 2026
Great place.
Stephen M.
Jun 29, 2026
They did a full inspection and detected a battery problem. It was within warranty and I got it fixed that day. Thorough and diligent work.
Amanda P.
Jun 24, 2026
Service was thorough and quick. The technicians offered me additional services, but were never pushy, just informative.
Aubree C.
Jun 23, 2026
Great and painless experience! I interacted directly with Daniel and Mark. They were both wonderful and very helpful. So nice to get so many services done all at once and in a very timely manner.
Becky G.
Jun 16, 2026
Friendly and quick. Didn’t try to sell me on anything other than what I was there for (just an oil change).
Lindsey G.
Jun 11, 2026
I wish I had remembered all the workers names that helped me with my oil change! As a woman sometimes it can feel intimidating or uncomfortable going to the car shop, but as for my first time here they provided me with professional service, great quality maintenance, and for an affordable price! I was out in a “jiffy” Highly recommend getting your next car maintenance here!!!
Christina M.
Jun 11, 2026
I was in and out quickly, and the technicians were very friendly.
Debra F.
Jun 10, 2026
Always great customer service at this location.
Shirley F.
Jun 06, 2026
Great service
J R.
Jun 05, 2026
Katherine I.
Jun 05, 2026
ann R.
Jun 04, 2026
Amazing customer service
Robert E.
Jun 03, 2026
Great, and helpful staff. Very professional, highly recommend Benicia, CA location
Tony
Jun 02, 2026
sherise S.
May 30, 2026
Management and all the employees at the Benicia location is 10/10 customer service
Jane
May 29, 2026
Quick and easy!
Zhaila A.
May 27, 2026
I love how they’re open till 7 PM So after work, I have time to get an oil change. The staff are very nice and very efficient
Eleanor H.
May 26, 2026
Excellent service, professional and kind, very knowledgeable. Thank you for such quick and thorough service.
Francis J.
May 26, 2026
shannon C.
May 23, 2026
Friendly and knowledgeable- extremely fast service on a holiday weekend!
Andrew
May 22, 2026
Merissa S.
May 21, 2026
Fast, reliable and great customer service!
Cl B.
May 21, 2026
My local Jiffy Lube has been servicing my 2011 Toyota Tacoma for many years. They help me keep it running great and always provide the necessary services. They never push any products but they make recommendations if they determine additional maintenance is needed.
Lara R.
May 19, 2026
Professional and friendly
Don
May 16, 2026
Had my oil changed and they were all very nice people. Courteous and friendly.
Backy S.
May 16, 2026
Excellent customer service
Teresa B.
May 16, 2026
Fast, easy, great customer service from every employee! Nice coupon discount also. I will definitely be back!!!! This was my first time. Just got my oil changed and fluids topped off. Maybe checked tires.
Migdelina
May 15, 2026
The crew was so nice and patient
Jon L.
May 14, 2026
I had a pleasant experience with this specific location, which is the first considering my lack of trust with the Jiffy Lube franchise overall. This location, employed with Ryan, Danny and Josh, were really efficient in getting the top-notch service for each individual car. It was quite a wait, but that is always a good sign. You have the option of being in your pov, (highly recommended) or sit in their compact lobby. Not sure on the quality of oil they use, but I still recommend this location if you want a trustworthy oil change service.
Elvis K.
May 13, 2026
Kelly W.
May 06, 2026
Aj A.
May 05, 2026
Claire F.
May 02, 2026
Brandi
Apr 30, 2026
Erica D.
Apr 30, 2026
First time at the JiffyLube on Columbus Pkwy for an oil change. The techs were nice, worked together, and made sure to help me through the process. Ryan checked me in and set up my JL profile. My jeep was in pretty good shape but Mark went over what was needing attention and answered all of my questions. Overall my car got serviced within 25-30 minutes. I will be returning for the next service. Great job!
Onezia B.
Apr 29, 2026
Gwenevere G.
Apr 27, 2026
Was very well pleased with the service that was given to me today.\nThe guys that you have working for you are excellent.Keep up the good work??
Jade R.
Apr 25, 2026
Very good customer service.
survivor122
Apr 25, 2026
Excellent service