Customer Reviews for Jiffy Lube 1202 E Northern Ave, Phoenix, AZ, 85020-4217

Customers at E Northern Ave talk about:

Customer service

Service speed

Trust

Workmanship quality

Affordability

Jacob C.

Jul 17, 2026

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Chan G.

Jul 16, 2026

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Great service and received good recommendations. They are friendly and knowledgeable and professional. Shout out to Fabian for helping me. I had my spark plugs changed and fixed my oil leak from gasket.

Whitney H.

Jul 11, 2026

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The staff was really fast about getting my car fixed and back to me! They were very thorough and helpful

Misty C.

Jul 11, 2026

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All 3 guys were knowledgeable and very kind. Had my vehicle towed there and they even pushed the car in for me. ????

Miranda B.

Jul 02, 2026

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Great team. So nice to see employees getting along and being productive. The job isn’t a cool breeze, I’m sure. It’s hot, people are snotty but these guys & a girl ?? have excellent CS. They suggested and looked up prices and parts knowing I wasn’t going to be able to get any more done other than an oil change and filter and, THAT was rad! Because of such redness, I will bring my p.o.s. Car back to them for all the repairs. Thanks guys. You made a crappy outcome look not so crappy. ?? 5-stars

Leticia G.

Jul 02, 2026

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Brandon D.

Jul 02, 2026

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Awesome very patient with you knows what they’re doing. Appreciate these guys.

Sue F.

Jun 29, 2026

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I went in for an oil change and tire rotation but they always do “all the extras” too which I’m appreciative for. The guys are always so polite and respectful too. Rare these days it seems.

John C.

Jun 24, 2026

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Daniel I.

Jun 23, 2026

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Great customer service. Took time to explain the quality work and gave examples of best choices. Highly recommended to any that would appreciate good quality work and customer service.

monica M.

Jun 18, 2026

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Rosalind W.

Jun 17, 2026

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Jennifer W.

Jun 04, 2026

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Wonderful service, as always. Got me in and out and my car taken care of!

Mark C.

Jun 02, 2026

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Super friendly, professional and quick!

Elizabeth L.

May 27, 2026

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Got here at 8, since the internet says it opens then. Turns out they actually open at 8:21

Michael P.

May 17, 2026

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Lori G.

May 16, 2026

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I had a great experience at Jiffy Lube. The service person, Jacob, was very helpful, thorough, professional and personable. Our Jeep received a full oil change service and tire rotation in a very reasonable amount of time. We will go back for future services!

Rebecca F.

May 13, 2026

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Your team took incredible care of my car walked me through the whole process and pointed out potential issues in the future. Fantastic customer service

Trevor

May 10, 2026

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Laura N.

May 07, 2026

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Jeff C.

May 01, 2026

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Always quick and thorough. This Jiffy ube has nice techs and are ready to get you back on the road.

Chris J.

Apr 30, 2026

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Marie D.

Apr 30, 2026

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AnnaLee T.

Apr 28, 2026

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Vickie C.

Apr 27, 2026

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Everyone was kind

Nathan D.

Apr 23, 2026

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Kim D.

Apr 18, 2026

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Staff was so nice, friendly, and knowledgeable! I even had my pup with me and they didn’t mind the company.

Chastity L.

Apr 17, 2026

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Great service from Fabian, Kevin, and Junior. Fabian was helpful in explaining everything. I will be back for sure!

Darcy J.

Apr 14, 2026

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Very quick and nice staff

Randy B.

Apr 11, 2026

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This location has been consistently great over the past 20 years at least. Always great service at a fair price. The manager and assistant manager are top of the line and communicate any problems or potential problems, never high pressure but trustworthy. That’s been my experience over the last 2 decades of being a regular customer.

Dolores A.

Apr 11, 2026

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Good

Johannes L.

Apr 11, 2026

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Excellent service. ??

Patti

Apr 10, 2026

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Oil change and back brake rotors replaced. Great customer service and attention to details by Jacob G. Things were explained in terms I could understand. Price was very reasonable. Brakes were repaired by Damian E and work well Thank you Jacob G, Damian.

Lindel M.

Apr 09, 2026

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Brenda T.

Apr 08, 2026

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Jose S.

Apr 08, 2026

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Burnt T.

Apr 07, 2026

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Dee W.

Mar 30, 2026

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Fast and everything was explained to me.

Dan Z.

Mar 26, 2026

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These guys at the location on northern are fast and efficient every time.

Donna C.

Mar 22, 2026

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My first time at Jiffy Lube and was met at my car. The guys were very nice and friendly. Told them I needed an oil change. They said about 20 min. It was not a long wait and they told me they have coupons on line. So I even got a deal. Very happy with their service.

thomas B.

Mar 21, 2026

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Craig T.

Mar 18, 2026

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Dragon

Mar 12, 2026

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The manager personally attended me, while his crew worked on my car. Not only was the service great when I initially went, but I came back two days later to the manager and asked him about the maintenance warning light and he was kind enough to reset it. Only negative thing I can say is, the price was too high, caught me off guard. Thank you for the service.

Brianna S.

Mar 12, 2026

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Ava V.

Mar 10, 2026

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Such nice people and didn’t charge me to fix a tiny thing that was broke. in my car. Just charged me for the oil change. Managers are so nice and service was fast and efficient.

B

Mar 09, 2026

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I appreciate what and how you guys do. Stay cool

Nathan

Mar 07, 2026

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Lacaya M.

Mar 07, 2026

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Fabian was amazing and we had a great experience!

AZmomof4

Sep 15, 2024

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I received suburb service from Jacob and he explained everything about dirty air filters thoroughly to me. Jacob you were amazing in your customer service. Hope to still see you there when I return in 5000 miles.

Stisme2

Jan 24, 2021

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Great guys and great service ??