Customer Reviews for Jiffy Lube 1106 N Chalkville Rd, Trussville, AL, 35173

The staff were very nice and knowledgeable. The facility was clean. This was my first time trying this company and I plan to return for other services.

Went for an oil change and it went very smoothly. The guys were very nice, professional, and helpful. I was in and out within 30 minutes.

The service personnel is above great![

Mike was super helpful.

Exceptional customer service from my location in Trussville, Al.

My car was sounding strange So I decided to turn into Jiffy Lube. They were the closest car help place that I can find once I got there Derrick C and another worker came out to help. They listened to what I was trying to tell him about my car and Derrick asked if he could drive it with me. I found out what all I needed, and I was very pleased and I will be returning and will also refer them to a friend if needed. couldn’t have had a better experience thank you

Jaylen and the other bald head guy was top notch. My new car shop. ????????????A1 service

Quick and easy to work with.

VERY HELPFUL AND KNOWLEDGEABLE!!! Got my truck serviced from stuff that BEEN out!! Appreciate you !!!

The mechanics at Jiffy Lube were great. It's my only spot to get my car serviced and with great results.

Very professional, and very upfront about their prices. I just happen to be across the street on a DoorDash and saw a sign saying $20 off and after I was done with my delivery, I went back and got my oil changed.

I will never go anywhere else for an oil change! When I came in, I explained to Derrick that I’d had bad experiences at other places where I felt like I was being upcharged because I’m a woman. Derrick was incredibly kind, honest, and respectful. He gave me a fair, reasonable price and never made me feel taken advantage of. The service was also very fast. I was in and out in no time. It’s refreshing to find a business that treats every customer with honesty and respect. Overall, this was a 10/10 experience. Thank you, Derrick, for restoring my trust. I highly recommend this Jiffy Lube to anyone looking for honest, professional service!

Everyone is very nice there and service was excellent. They showed me the filters & if they needed replacing, wiper blades, lights, etc. I was out of there in 15 minutes

DERRICK C. and JACOC B. Where both an extreme help in servicing my car last time when I was there, and help provide me insights on what exactly was going on with my vehicle as well! They were very direct and cooperative with me and I had no issues afterwards after they serviced my vehicle

Derrick and his crew was professional and quick

Courtesy and efficient and effective

Good service, staff was excellent, but way over priced 140 after a 26 off coupon

I was dreading getting an oil change today, so I picked the nearest place near me. Had never been here before but I will definitely be back now! Derrick was my technician and he was very respectful, informative, and quick. He even got me a better deal than the coupons I brought in myself! I told the manager that was the best experience I've had at a shop before. Definitely recommend

Good service

Great service. Attentive and went the extra mile. Great guys!

I went in for my usual oil change, and the service was great. I never have any complaints, but this time, it just hit different. I had somewhere I needed to be, and I needed to have a little more done than I thought, but it was done in a “jiffy”, and they had me back on the road with no problems. Staff couldn’t have been more friendly with me. Chris really made an impression on me. He’s your guy.

I searched this location on Google and the reviews won me over to go have my vehicles serviced there. Upon arrival I was greeted by Chris. His customer service throughout the whole oil change process on both my vehicles yesterday was exceedingly satisfying. I highly recommend this shop. Shop was very clean and very well maintained. It was running like a well oiled machine! Also, thank you to the other staff members! Teamwork is making the dream work at this location.

Fast, Friendly, and reasonably priced.

They were professional kind and quick

Very friendly staff. Quick service.

Outstanding customer service! Derrick is great and will take care of you!

Derek and Chris Ronaldo and very quick with service. They were able to look up my previous oil changes for a quick and easy set up

The guys at the shop and especially the managers are amazing. They always do a great job and are so friendly.

A gem that is being passed up. I decided to give these guys a shot after being told by another oil changing place that I needed over 2,000 of work to be done. I went to two different place and found out it was a lie. Jiffy lube was professional and courteous and didn’t make me feel like they just wanted my money.

The team was great!! Kudos to all of you!!

Excellent experience. Took my husband’s F-350 to get an oil change. Ladies, if you dread going to get your car serviced this place is for you. No pressure, no nonsense, just respectful, professional, friendly and quick. My husband’s truck was found to have a main seal leak, and another small leak, no pressure to do anything. No one tried to sell me wipers, air filters, tires or fuel filters (it’s Diesel and those are about $200).

I had no idea Jiffy Lube did way more service than change oil. My experience was excellent.